PRivacy policy

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Pinnacle Auto Salon

Effective Date: December 31, 2025

Pinnacle Auto Salon (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information
Information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Vehicle information (such as make, model, year, and requested services)

  • Billing or invoicing details when applicable

Non-Personal Information
Information automatically collected through normal website usage, such as:

  • Browser type and device information

  • Pages viewed and interactions on our website

  • Approximate location data (city/state level)

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support

  • Schedule, manage, and perform services including detailing, wraps, ceramic coating, concierge services, and custom vehicle builds

  • Communicate service updates, estimates, invoices, and confirmations

  • Improve our website, services, and overall customer experience

  • Comply with applicable laws and business requirements

We do not sell, rent, or trade personal information.

3. Sharing of Information

We may share information only in limited circumstances:

  • With trusted third-party service providers that help operate our business (such as payment processors, booking software, or email platforms)

  • When required by law, court order, or legal process

  • To protect our rights, property, or safety, or that of our customers

  • In the event of a business transfer, merger, or sale, as permitted by law

Any third parties we work with are expected to keep information confidential.

4. Cookies and Website Technologies

Our website may use cookies or similar technologies to enhance functionality and user experience. Cookies help us understand how visitors use our site. You can adjust your browser settings to disable cookies, though some website features may not function properly.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While we strive to safeguard data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may include links to third-party websites or services. Pinnacle Auto Salon is not responsible for the privacy practices, policies, or content of third-party sites.

7. Your Choices and Rights

You may:

  • Request access to or correction of your personal information

  • Request that we limit or stop non-essential communications

To make a request, please contact us using the information below.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy, please contact:

Pinnacle Auto Salon
1934 Bentley CT, Glendale Heights, IL 60139
847-494-0519